Terms & Conditions

Terms and Conditions of Use for Lightbox Radiology Education

Last Updated: 24 June, 2025.

Welcome to Lightbox Radiology Education. By accessing our website and/or purchasing our in-person education events or online radiology education courses, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing and using Lightbox Radiology Education’s website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Australian Consumer Law Compliance

Our terms and conditions are in accordance with Australian Consumer Law. Nothing in these terms is intended to exclude, restrict, or modify any rights that you may have under Australian Consumer Law.

3. Registration and Account Security

To access certain features of our website and to enrol in our education events or courses, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

4. Delegate’s rights and obligations:

• By registering, you warrant your details as provided are true and correct.
• You must comply with any particular conditions, rules, regulations or usage requirements of the Venue or of Lightbox Radiology Education in connection with an Event.
• You are expected to behave in a professional and appropriate manner at all Events.
• You must also comply with all verbal and written directions given by Lightbox Radiology Education or the Venue whilst at, entering, or departing the Venue (including without limitation in respect of an acceptable noise level emanating from the Event space).
• Lightbox Radiology Education reserves the right, without any liability, to refuse admission to, or to eject you from an Event, in its absolute discretion, including (without limitation), for failure to comply with these Delegate Conditions or if in the opinion of Lightbox Radiology Education, you represent a health or security risk, nuisance or annoyance to the running of an Event.
• Photography and the recording or transmitting of audio or visual material, data or information is prohibited at an Event without Lightbox Radiology Education’s prior written consent.

5. Payment Terms, cancellations, transfers, refunds, credits

• • In-Person Education Events:
    • Payment for in-person education events is due at the time of registration.
    • Lightbox Radiology Education reserves the right to decline any registration application, if so, Lightbox Radiology Education will refund (or not process) any monies then paid.
    • The Course fee does not include any transport, transfers or accommodation expenses.
    • Lightbox Radiology Education reserves the right and has sole discretion for any reason and at any time to:
      • Change the format, participants, content, location and timing or any other aspect of an Event;
      • Postpone Events in full or any part of those Events; and/or
      • Cancel an Event in full or any part.

• Refunds
  • Applications for a course refund must be made 14 days PRIOR to your course commencement date.
  • All requests for refunds for any course (including extenuating circumstances) must be by a formal request in writing to admin@lightboxradiology.com.
  • An administration fee of $150 AUD applies for all refunds.
  • If the application for a refund is made within 14 days to your scheduled course commencement date, all funds will be forfeited.
  • Alternatively, you can transfer your enrolment to another participant.  Please see Course Transfer information.
  • Any funds retained by Lightbox Radiology Education when issuing a refund are a genuine pre-estimate of reasonable costs that Lightbox Radiology Education will have incurred at the time of the cancellation.
  • To commence the refund process, please complete our Refund Form and forward to admin@lightboxradiology.com.
  • If you wish to claim a refund under extenuating circumstances and within 14 days of the course commencement date, you must submit a refund request in writing to Lightbox Radiology Education prior to the Event start date and consideration will be given by Lightbox Radiology Education for a partial refund. Payment of a refund in these circumstances is at Lightbox Radiology Education’s sole and absolute discretion.
  • Refunds will not be granted if you fail to attend an Event, are refused admission, or ejected from an Event for failure to comply with these terms and conditions or if in the opinion of Lightbox Radiology Education, you represent a health or security risk, nuisance or annoyance to the running of an Event.

• Course transfers
  • Applications for a course transfer must be made 14 days PRIOR to your course commencement date.
  • A fee of $50 AUD applies to all course transfers.
  • Course transfers can be made:
    • from one Lightbox course instance to another
    • from a face to face course instance to an online course. (You will be required to either pay or will be refunded the difference in registration pricing, in addition to the course transfer fee).
    • from one participant to another
  • Please fill out our Transfer/Credit form and forward to admin@lightboxradiology.com.

• Course fee credits
  • Applications for a course credit must be made 14 days PRIOR to your course commencement date.
  • A fee of $50 AUD applies to all course credits.
  • Please fill out our Transfer/Credit form and forward to admin@lightboxradiology.com.
  • Course credits are valid for 12 months from the date a credit is granted.
  • You must ensure you enrol and attend a Lightbox course held within 12 months of your credit being granted.
  • All courses are subject to availability.
  • Course credits are not transferable to other attendees and cannot be refunded once granted.

• Online Radiology Education Courses:
  • Payment for online courses is required before access to the course materials is granted.
  • No refunds will be provided once access to the course has been granted.

6. Visa Applications:

• • If your attendance at one of our face-to-face education events is contingent on you receiving a travel visa:
  • A $50 administration fee will be charged should you require evidence (such as a letter of invitation) from Lightbox Radiology Education to support your application.
  • In the event your visa application is not successful a further $100 administration fee will be charged to process a course refund provided the refund is requested 14 days PRIOR to the commencement of the course date.

7. Intellectual Property

All content and materials provided on our website and in our courses are the intellectual property of Lightbox Radiology Education and are protected by copyright laws.

You may not reproduce, distribute, modify, display, perform, or otherwise use any of our intellectual property without our prior written consent.

8. Disclaimer of Warranties

While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or suitability of the information provided on our website or in our courses.

Lightbox Radiology Education is not responsible for any errors or omissions in the content or for any damages incurred as a result of using our website or services.

9. Limitation of Liability

To the maximum extent permitted by law, Lightbox Radiology Education and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our website or services.

Lightbox Radiology Education will not be liable for any additional costs, above the course fee, incurred due to a course cancellation. We strongly advise all course participants to make independent enquiries in relation to travel insurance if attending one of our face to face education opportunities.

10. Modification of Terms

Lightbox Radiology Education reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any updates.

10. Governing Law

These terms and conditions are governed by the laws of Queensland, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

Contact Information:
Lightbox Radiology Education
PO Box 5225, Noosaville, Qld, 4567
admin@lightboxradiology.com
+61 7 5449 2717

Thank you for choosing Lightbox Radiology Education. We look forward to providing you with quality radiology education services.